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Large e-commerce retailer, that sells jewelry, art, clothing and house wear.
Develop an efficient warehouse and distribution system that would ensure shipping time and order accuracy, while reducing costs.
This collectibles and gift e-commerce retailer was having difficulties with identifying shipping cost efficiencies, while maintaining shipping turn around time and accuracy. This retailer that could implement a full scaled product fulfillment program that would reduce shipping costs, while ensuring the utmost accuracy and reliability.
iD Commerce and Logistics partnered with the e-commerce retailer to develop a fulfilment program that would streamline the distribution process, while integrating with their ordering system. We provided a full scale product fulfillment solution, with USPS presorted shipping and the real-time inventory information necessary for business decisions and full transparency.
Our fulfillment services provided a pick and pack solution as part of a complete supply chain process that ensured optimal order accuracy. We provided secure warehousing and storage options for their inventory. In addition, our integrated fulfillment solution ensured same day shipping on standard orders received before 2PM and rush orders received before 4PM.
Our expertise in retail includes detailed best practices for processing and continuously analyzing returns. With this e-commerce retailer, we developed a framework for a breakdown of returns that allowed for valuable insight to be passed along to our parter. Business rules were put in place for continuous analysis of the returns process.
Our solution included specialized packaging and printing, which were vital due to the nature of this retailers business, which is heavily weighted in gift sales. We were able to deliver specialized packaging that exceeded the high standards of this gift retailer.