iD Optimizes Catalogers for Future Growth

catalog

The Catalog industry has changed dramatically over the last decade leading many traditional catalog companies to look for ways to optimize operations in an effort to offset higher postal costs. iD has been there every step of the way, providing leading edge end to end commerce solutions that optimize operations and reduce overall costs for many of the largest and most recognized Catalogers today.

iD leverages over two decades of experience and best practices to develop innovative solutions that ensure operational optimization. First we analyze each point within your commerce chain to identify areas where we can provide improvement. Then work with you to develop a cost saving solution that fully optimizes your entire operation.

Solutions

iD has developed specific solutions that manages all Catalog operations through a single technology platform. Our solutions are made up of the following areas:

COMMERCE TECHNOLOGY MANAGEMENT

  • Ecommerce Website Management
  • Order Management
  • Customer Relationship Management
  • Merchandising / Marketing Management
  • Integration Management

FULFILLMENT MANAGEMENT

  • Receiving Management
  • Inventory Management
  • Product Fulfillment
  • Returns / Refurbishment Management
  • Transportation & Logistics

CUSTOMER MANAGEMENT

  • Customer / Sales Support
  • Cross / Up Sales Support
  • Multi-Channel Support
  • (Email / Chat / Mobile)
  • Retention / Loyalty Support
  • Back Office / Data Entry Support

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