iD Celebrates Two Decades of Service within the Continuity Industry

continuity

For the last 30 years, Continuity marketers have been setting industry standards for customer loyalty and retention, iD has been there every step of the way developing turn-key continuity solutions for over two decades. iD’s Continuity solutions focus on increasing customer acquisition and retention, while allowing
continuity marketers to cost effectively manage all commerce operations and technology through a single solution provider.

What sets iD apart is our commitment to our client’s success by developing strong partnerships that meet our clients specific business needs and deliver results.

Solutions

iD’s solutions will ensure greater speed and operating capabilities, while providing your marketing team with the freedom to focus their energy on growing your business and continuity customer base. iD solutions focuses on the following operational and technical areas:

COMMERCE TECHNOLOGY MANAGEMENT

  • Ecommerce Website Management
  • Order Management
  • Customer Relationship Management
  • Merchandising / Marketing Management
  • Integration Management

FULFILLMENT MANAGEMENT

  • Receiving Management
  • Inventory Management
  • Product Fulfillment
  • Returns / Refurbishment Management
  • Transportation & Logistics

CUSTOMER MANAGEMENT

  • Customer / Sales Support
  • Cross / Up Sales Support
  • Multi-Channel Support
  • (Email / Chat / Mobile)
  • Retention / Loyalty Support
  • Back Office / Data Entry Support

results

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