iD Develops Niche Solution for High Growth E-tailers

etailers

The E-tail industry has grown dramatically over the last decade leading many e-tailers to look for ways to optimize operations and technology. iD has been there every step of the way, providing leading edge end to end commerce solutions that optimize operations for many of today’s high growth e-tailers.

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iD’s solutions specifically focus on small to mid-size e-tailers, by providing access to an operational and technical infrastructure that enables them to rapidly grow their business and reduce costs year over year.

Solutions

iD’s e-tail solutions manage all operations through a single integrated commerce platform. Our e-tail solutions are made up of the following areas:

COMMERCE TECHNOLOGY MANAGEMENT

  • Ecommerce Website Management
  • Order Management
  • Customer Relationship Management
  • Merchandising / Marketing Management
  • Integration Management

FULFILLMENT MANAGEMENT

  • Receiving Management
  • Inventory Management
  • Product Fulfillment
  • Returns / Refurbishment Management
  • Transportation & Logistics

CUSTOMER MANAGEMENT

  • Customer / Sales Support
  • Cross / Up Sales Support
  • Multi-Channel Support
  • (Email / Chat / Mobile)
  • Retention / Loyalty Support
  • Back Office / Data Entry Support

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