Solutions

At iD, we leverage over two decades of experience and best practices to develop innovative solutions that meet your specific business needs.

All great solutions start from a foundation of knowledge.

iD’s sole focus is to deliver premium fulfillment solutions that will impact your business. Our goal is to look for ways to drive value through each part of the fulfillment chain, from automating the fulfillment process to creating innovative packaging to decreasing freight cost.

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Fulfillment

iD’s Fulfillment Solutions utilize fully integrated technology and flexible operations to ensure that our clients receive the most accurate and efficient service. Our infrastructure is designed to accommodate a variety of products, order types and volumes.


At iD Commerce, we leverage best practices to optimize your fulfillment operations to drive performance.

First, we analyze each point within your fulfillment chain to identify areas where we can provide an improvement. We then work with you to develop a cost saving solution that fully optimizes your fulfillment operations.

The key to our success is simple – deliver great results within the following operational areas:

Product Fulfillment

  • Inbound Freight Management
  • Receiving Management
  • Inventory Management
  • Automated Fulfillment
  • Build to Order Fulfillment
  • Kitting / Assembly Fulfillment
  • Retail Fulfillment
  • Returns / Refurbishment Management
  • Transportation Management
  • Security & Loss Prevention

Marketing Fulfillment

  • List Management
  • Inventory Management
  • Print Management
  • Literature Fulfillment
  • Product Kitting & Assembly
  • Sample / Premium Fulfillment
  • Loyalty & Rewards Fulfillment
  • Point of Sale Fulfillment
  • Postal Optimization

 


Enterprise Commerce

iD’s Enterprise Commerce solution allows retailers and direct marketers to manage all commerce operations and technology through a single integrated solution and provider.


Our Enterprise Commerce solution will maximize each consumer touchpoint throughout the commerce lifecycle, while providing your marketing team with the freedom to focus their energy on growing your direct business channel.

iD Enterprise Commerce Solutions are made up of the following solution areas:

Commerce Management

  • Ecommerce Website Management
  • Order Management
  • Customer Relationship Management
  • Merchandising / Marketing Management
  • Integration Management

Fullfillment Management

  • Receiving Management
  • Inventory Management
  • Product Fulfillment
  • Returns / Refurbishment Management
  • Transportation & Logistics

Customer Management

  • Customer / Sales Support
  • Cross / Up Sales Management
  • Multi-Channel Management (Email / Chat / Mobile / IVR / Social)
  • Retention / Loyalty Management
  • Back Office / Data Entry Management
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